This from the FSA:
The FSA has partnered with key rail industry and public authorities that make up the Rail Delivery Group (RDG) to help them understand the issues that matchgoers face when travelling by rail throughout the season.
While the survey has an away fan focus we are also encouraging “home” matchgoers who travel longer distances by rail to complete the survey, as they face many of the same issues as away supporters.
This survey is part of their work to better understand the motivations of fans travelling by rail, the issues they face, and the improvements they would like to see made to ticketing and the rail network more generally on matchdays.
It could lead to improvements for supporters on the rail network and we're encouraging everyone to take part.
Rail survey - take part!