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Thursday, July 16, 2020

Telford Announce Season Ticket Refund Options

AFC Telford have announced how they will deal with the fact that season ticket holders missed out on four games last season.

Obviously the club hopes that supporters will not claim a refund especially given the effect on the club finances. However they have offered the option to reclaim.

Option one: to request a Pro-rata refund

2019/20 season ticket holders are entitled to a pro-rata refund based on 4 home matches not played of the original 21 scheduled games, so 4/21 i.e. 19% of the amount that you paid for your 2019/20 season ticket. We are expressing this as a % rather than an absolute amount, as many of you would have paid the 2019/20 early bird price and some of you the standard season ticket price, in both cases the refund would be 19% of the amount that you paid.

Option two: Support the football club by not requesting a refund
The second option is for supporters to donate their pro-rata rebate to the football club. We make no secret of the fact that this is the preferred option of the club, given that we have seen most of our income streams fall from their normal level to virtually zero and that our priority remains ensuring that we go into next season in a stable sustainable financial position and our plans to be very competitive in 2020/21 are not put in jeopardy. For every season ticket holder that doesn’t request a refund we will donate 10% of these to the Telford United CIC charity to help fund future community projects.

Whilst we have stated above that Option 2, a donation back to the football club is very welcome, we fully acknowledge that some of you may not be in a position to do this and any requests for refunds will be dealt with promptly.