With the home shirt being launched on Saturday, the decision has been made to not accept phone sales on that day.
Supporters can still ring up today and Friday to purchase tickets but Chris Ammonds explains there are logistical problems in selling on the phone on Saturday:
“With the launch of the new kit, and continued ticket sales for the FC United of Manchester and WBA matches, we have made the decision that sadly, we won’t be able to accept phone orders this Saturday.
“There are two main reasons behind this. Firstly, we currently only have one card machine available, and on Saturday it will be being used by three teams of people, selling kit, selling tickets and selling merchandise, therefore, we simply don’t think we will have the facility available to accept payments over the phone.
“Secondly, we feel we will be unable to commit to answering the phone on a regular basis throughout the day due to the expected volume of supporters coming to the ground in person. The last thing we want to do is promise that we will be able to accept phone orders, and then find that on the day that we are unable to do so. This would obviously be extremely frustrating to supporters who are trying to get through.”
“We’re sorry for any inconvenience caused, and I’d would like to thank supporters for their understanding. I’d also like to reassure supporters that we are aiming to get an additional card terminal will be in place by the beginning of the season.”